TERM & CONDITIONS
Before placing an order with us, Design Studio urges all website visitors to read and carefully review the terms and conditions of our website. It is hereby acknowledged that you have understood and agreed with our terms and conditions if you enter into a contract with us for one of our offered services.
Site Contents Usage
- Testimonials
- Electronic Communications
- Copyright/Trademarks
- Copyright Complaints
- Refund Policy
- Claim Your Refund
- Quality Assurance Policy
- Account Area
- Delivery Policy
- Revision Policy
- Record Maintenance
- Notice and Procedure for Making Claims of Copyright Violation
- Applicable Law
- Disputes
- Site Policies, Modification & Severability
- Bill of Rights
- Site Contents Usage
The decision to visit our homepage is entirely up to you. Any privacy issue is governed by this Notice and our Conditions of Use. Damage caps, conflict arbitration, and the state’s governing law are all examples of this. The client should get in touch with us as soon as possible if they have any questions about the privacy policy. Our customer care representatives would be delighted to assist customers.
It is advised that the customer reads the policy each time they join the site to make a transaction because our Policies are subject to change at any time.
The business collects navigational data about where users travel on our website as well as technical efficiency data (such as connection and page download times) about our website and service. We may use this information to determine which portions of our company’s website receive the most traffic, which improves our understanding of our clientele. This also enables us to raise the calibre of sites that are subpar in some aspect. Unless otherwise stated, the Company owns all copyrights, trademarks, trade dress, and/or other intellectual property related to the images, illustrations, designs, icons, photographs, written materials, and other materials that are a part of this site (collectively, the “Contents”).
This website and all of its contents are only meant to be used for private, non-commercial purposes. The customer is only permitted to use the downloaded Contents and other materials from the Site for personal use. No such downloading or copying conveys to the client any right, title, or interest in any downloaded files or software. The customer is not permitted to copy the Site, its contents, or any related software (apart from as indicated above), publish, transmit, distribute, display, edit, or make derivative works of any of these.
Testimonials
The Company shall retain ownership of all feedback, suggestions, ideas, postcards, and other submissions (collectively, “Comments”) disclosed, submitted, or offered to Our Company on or through this Site or in any other way in connection with your use of this Site.
The Company will hold all exclusive rights, titles, and interests in the Comments and will not be constrained in any way in using the Comments for commercial or non-commercial purposes. The Company is not and will not be obligated to:
- To maintain any Comments in confidence;
- To pay to user any compensation for any Comments; or
- To respond to any user Comments.
The business may also use customer endorsements and branding on other online and physical domains.
Electronic Communications
The client begins electronic communication with our business the instant they visit our website or send emails to our contacts. The client is compelled to receive our correspondence online. Email or online alerts posted on this website will be used by Our Company to contact the Client. The client acknowledges that any such agreements, notices, disclosures, and communications are equivalent to any written statement of law and satisfy all legal obligations.
Copyright/Trademarks
The company or its content suppliers own all of the content on this website, which is protected by international copyright laws and includes all text, graphics, logos, button icons, pictures, digital downloads, data compilations, and software. This company is the exclusive owner of the collection of content on this website, which is covered by international copyright laws. The corporation or its software providers own all software used on this website, and it is all protected by international copyright laws.
The brand names used on our websites belong to the respective companies or subsidiaries that use them, and they cannot be used in connection with any goods or services offered by companies that are not subsidiaries of those companies.
Copyright Complaints
The Company and its affiliates are respectful of other people’s intellectual property. Please abide by our Notice and Procedure for Making Claims of Copyright Violation if any user of the Site feels that their work has been copied in a way that violates their copyright.
Refund Policy
Design Studio refund policy will be nil if;
- You have chosen a special package.
- The primary design concept has been approved.
- You have demanded revisions.
- The cancellation has been made due to reasons non-related to the company.
- The company has not been contacted for more than 2 weeks of the project.
- The company’s policies, or policy, have been violated.
- Another company or designer has been approached for the same project.
- The creative brief lacks the required information.
- A complete design change has been demanded.
- The claim has crossed the given ‘request for refund’ time span.
- The business is closing or changing its name or business.
Under no circumstances will there be a refund for “change of mind,” “disagreement with partner,” or other factors unrelated to the service. If a customer purchases a service bundle and later decides they don’t like one particular service, only that service will be refunded—”not” the entire bundle. After 15 days have passed after the date of the purchase, the client will not be eligible for any returns.
Under no circumstances are services like social media, SEO, domain registration, and web hosting eligible for refunds.
Websites cannot be returned once the client has accepted the design and the website has been handed off to the developer.
Only in the event that the client absolutely rejects the initial drawings will there be a money-back guarantee offered. After this time, if the aforementioned clients want additional design concepts or amendments/modifications to the original design and ask for a refund (cancellation) on the order placed, Design Studio is allowed to deduct 33% of the total billing amount as a cost of providing the services, which includes the processing fee and management/service fees.
Note: Design Studio reserves the right to refuse any project or terminate the agreement at any time. The designs will become the sole property of Design Studio after the refund; you will no longer be permitted to use them for any reason. The designs will legally belong to the corporation.
Claim Your Refund
To have your refund, follow the following steps:
You can claim your refund by:
Dialing our Toll-Free Number +1(877) 807-1987
Chat live. Send us an email or start a chat right away by clicking here.
We will react to your request for a refund as soon as we get it. Once the necessary analysis is finished, we will start the procedure.
You won’t have any ownership rights to any designs supplied by Design Studio once you’ve gotten your refund. To ensure its legitimacy, the information will be provided to the Government Copyright Agencies’ Copyright Acquisition.
Quality Assurance Policy
We make every effort to meet your needs, and our designers make every effort to live up to your expectations. We are committed to offering the best designs, and each one of them has been carefully thought out and created.
100% SATISFACTION GUARANTEE
We have an unlimited revisions policy to guarantee your complete satisfaction.
We work diligently to meet and surpass your expectations.
The amount of revisions will depend on your package, but we won’t stop until you’re fully delighted with your design.
Account Area
It’s easy to communicate via the Account Area. You are solely responsible for checking your account area for any questions, issues, or extra instructions that the designer may have. You do not have sufficient grounds for a refund if you do not routinely monitor or use the Account Area. However, you can ask the customer service staff for help at any moment if you’re unsure how to use the area.
Delivery Policy
On the date indicated on the order confirmation, the entire order will be sent to the specified account, along with a confirmation email.
Depending on the bundle, a turnaround time will be determined. A minimum of two business days must pass.
Contact our customer service team if you need to place an urgent order.
Revision Policy
You may request as many changes as are specified in the specifics of your package, and the amount of revisions permitted depends on the package you chose. We put a priority on giving our clients the greatest services possible, and we’ll keep revising until your needs are satisfied. If the design concepts remain the same, you are not responsible for the extra cost. Within 48 hours, you will receive your updated design.
After the logo designs have been completed, any requested adjustments or revisions will be regarded as a new order and charged individually.
Record Maintenance
Design Studio keeps track of all completed designs so that you may be given the precise file in the event of a lost order.
CUSTOMER SUPPORT
Our team will respond to any of your questions and issues at any time because our customer service is available around-the-clock.
COMMUNICATION POLICY
Any correspondence made through a platform other than “[email protected]” or any phone numbers not provided by us or listed on our official website will not be the responsibility of Design Studio. We disclaim all liability for any harm brought on by third-party contact information.
All of the information made available through our official domains is completely our responsibility.
Notice and Procedure for Making Claims of Copyright Violation
The Company and its affiliates are respectful of other people’s intellectual property. If anyone using the website believes that their work has been copied in a way that violates copyright, please send the following written information to the company together with the copyright agent:
- a physical or digital signature of the representative who has the owner of the copyright interest’s consent to act.
- a description of the allegedly infringed-upon work under copyright.
- An explanation of the location on the Site of the allegedly duplicated content, together with any other ID numbers, if any, should be provided.
- the person’s home address, contact info, and email.
- a declaration from the person asserting a good faith conviction that the disputed use is not permitted by the law, the copyright owner, or their agent;
- A declaration by the individual that, under penalty of perjury, the information in the individual’s notice is true and that the individual is the copyright owner or has the right to act on their behalf.
Applicable Law
In connection with your use of the Service, you are obligated to abide by all relevant laws (including, without limitation, any applicable export controls) and any other restrictions that may be detailed in any written or on-screen notification from Design Studio.
Disputes
Any disputes must be filed to the Dispute Handling Department if they have anything to do with the client’s use of the company’s website or the services they purchase there.
Site Policies, Modification & Severability
We would like it if the visitor read through all the other policies on this site, like the one regarding pricing. The client’s visit to our site is likewise governed by these policies. The Company retains the right at any moment to make modifications to the Site, its policies, and its Conditions of Use. If any of these terms are found to be invalid, void, or for any other reason unenforceable, the remainder of the terms will continue to be valid and enforceable as is.
Means of Reaching the Company:
Any of the following approaches can be used to complete the communication chain from the point of purchase through the delivery process and order completion:
- Chat
- [email protected]
- (877) 807-1987:
None of the other forms of communication are acceptable save these.
Bill of Rights
No Obligation:
Our notification services, like email, are offered without charge to clients and there is no requirement that they make any purchases.
Unsubscribing:
Any of our notification services can be cancelled or changed by the client at any time. You can easily change the subscriptions online by going to the My Account section of our website.
Updates:
As a customer, the person will occasionally receive emails with updates on significant website functionality changes, new services, and exclusive deals that our Client Services believe the consumer may find useful. However, if customers do not receive them, please log in and visit the My Account portion of our website to modify options.
Note:
It is strictly forbidden and regarded as a major offence to use credit cards that have been reported stolen. In order to combat cybercrime, we closely coordinate our efforts and ensure that any fraudulent orders are submitted to federal and state agencies.